Privacy Policy

---

Last updated: [July 2025]

Cooper Cabling (“we”, “our”, “us”) is committed to protecting your privacy in line with the Australian Privacy Principles (Privacy Act 1988 (Cth)). This policy explains how we collect, use, disclose and safeguard your personal information.

• Contact details — name, phone, email, address/postcode
• Service details — which cabling or installation you’re interested in, photos or plans you send us
• Website data — IP address, pages visited, cookies and Pixel events
• Payment details (only if you engage us; processed via secure payment providers)

• To provide quotes, schedule jobs and deliver our services
• To confirm appointments and send invoices or receipts
• To improve our website and marketing (Google Analytics, Meta Pixel)
• To send useful cabling tips, offers or updates — you can opt out anytime

We do not sell your data. We only share it with:
• Trusted service partners (e.g. accounting software, email/SMS platforms) who are bound by privacy obligations
• Government or regulatory bodies when required by law

Personal data is held in encrypted cloud systems (Microsoft 365, Xero, Meta Lead Centre). We restrict staff access and use 2‑factor authentication.

You may request a copy of the personal information we hold about you or ask us to correct it by contacting us (details below).

Our site uses cookies and Meta Pixel to measure traffic and ad performance. You can disable cookies via your browser; ads may then be less relevant.

Some cloud providers store data in servers outside Australia (e.g. USA). They must meet strict security standards and privacy commitments.

Email or call us first — we aim to resolve issues within 5 business days. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

Cooper Cabling
Email [admin@coopercabling.com.au]
Perth WA 6000

We may update this policy; latest version is always on this page.